Frequently Asked Questions
When can I join MotorhomeShare?
You are welcome to join at any time. You will get access to the booking calendar as soon as you have paid your initial membership payment.
How do I book my allotted time in the motorhome?
This is done by email and on a first come first served basis. The booking calendar opens on July 1st each year to coincide with the release of ferry tickets for the following year.
I am not able to use all my points this year. Can I gift them or carry them into next year?
Within the membership year, the simple answer is yes. Our insurers require additional drivers to follow a process which is completed quickly and easily. We will need to take a security deposit from them before they take the motorhome away. Carrying points over is also possible and we are open to the conversation about doing this.
Can I go away for just a weekend?
Yes, what a great idea! The scheme is flexible so you can do this. Each weekend away will use only 4 days-worth of points.
Can I add another driver to my trip away?
Yes. The scheme includes two drivers for the duration. Additional guest drivers may be added for a nominal administration fee. Drivers must fit our insurance criteria.
What happens at the end of the three year commitment?
Our contract together ends. There is no obligation to continue for an extended period. However, we would be happy to discuss an extension into another commitment period if desired.
Where can I go in my motorhome?
Pretty much anywhere you can travel to in the time you have available! On a more serious note, we do need to know if you are planning to take the motorhome away from mainland UK, so we can arrange the right insurance.
Berths vs belts – I’m confused.
It is often the case that motorhomes can sleep more people than they have seatbelts for and vice versa. This is all about the layout. i.e. we have motorhomes we refer to as 5 berth motorhomes but can sleep 6 people. We ALWAYS tie the berth number with the number of travelling seats. It is illegal to travel in a motorhome seated sideways or in an unbelted seat.
May I take the motorhome abroad?
Yes. But please tell us when booking as we allow 2 weeks European travel each year in the package price. We DO need to know when you book so we can organise the EU insurance cover and prepare your documentation. Travelling around England, Scotland and Wales is straightforward, but please note that Northern Ireland is considered outside the UK by our insurers.
Is there a mileage limit?
No. However, we do ask where you are planning to go – more for our own records and security.
May I take a dog (pets) with me?
Yes, in selected motorhomes. We love small dogs that don’t moult (easier to clean up!), as we need to consider future users’ needs the same as yours. We’re also happy to discuss other small pets if you can’t bear to be parted from them, and have previously dealt with requests for cats, snakes, parrots and geckos! Please chat with one of our team for more information.
I want to go away on a 3 week trip. Can I do this?
Yes, we have designed the scheme to enable you do exactly that. If your balance is a few points short, we can sell you some more so you can have your dream holiday.
Have you got more questions?
Send us an email!